Case Study – ABB

Case Study - ABB

How do you set up a clear structure in a large variety of already existing changes & new improvement initiatives in ABB Benelux over Divisions & Functions?

Working with InContext

Antonie Klop, HR Country Manager Benelux and member of the Benelux Management Team,  praises the work and added value of the InContext consultants.

“From the beginning, in the tender phase, there has been a click with the InContext consultants on content and pragmatic approach.  They are crisp and clear, have the ability to listen carefully and understand our request and situation quickly and thoroughly. Their approach is hands-on and they applied very practical methods to bring overview and structure in our change process. No fist thick advisory reports but spot on advises.

In a short time frame the consultants helped us in finding and defining a compelling ambition for our change process; the foundation and ‘why’ of our change activities. Very helpful. We would never have achieved this without them!”


InContext interviewed all individual MT members on leadership and positioning of the Benelux MT. Key players have been interviewed about the change initiatives, the consequences and support needs during the change.

All input has been used to design change workshops with the entire MT and with other key people. Overall scope of change initiatives has been identified and main change areas were defined. Finally InContext supported the setup of a structure for the change project management office and program management.


  • Common understanding of the why of the change
  • Overview of scope and impact provided
  • Improvement initiatives addressed to mitigate key risks /gaps
  • Per initiative action planning determined
  • How to organize in the implementation phase
  • Clear agreement on leadership behavior & communication

“Ze luisterden heel goed en begrepen onze vraag en situatie snel en grondig.”

Antonie Klop – HR Country Manager Benelux en lid van het Benelux Management Team